The NATB’s Memorandum: Do’s and Don’ts for Ticket Buyers

May 5, 2010 by Vignesh · Leave a Comment

The National Association of Ticket Brokers has issued a memorandum, influenced by discontented consumers who were deceived by unregulated and unlicensed scalpers. Though the NATB with its code of ethics strictly pursued by every single member of the association and its versatile policies like a 200% refund of the amount if a ticket is guaranteed but not delivered on the correct time to the buyer, the reputation of various secondary market sources are trampled by unlawful touts who disguise as licensed ticket brokers swindle the consumers with tickets that may not even exist. As a response to the complaints of its authentic consumers, the NATB has released a list of do’s and don’ts for the sole purpose of public service and awareness

The Do’s:

1) Ask if a person is a licensed broker and if possible ask for his license plate. This is to know whether the person is a legitimate source to rely on, as unlicensed scalpers can deceive you with their counterfeit tickets.
2) Check whether your secondary market source is a member of the National Association of Ticket Brokers.
3) Use a credit card or another secure type of payment, which provides better protection and security for your money paid for the ticket.
4) Verify the location of seats on the seating chart, as it can avoid being misled into purchasing seats which has an obstructed view and to prevent buying tickets which might not even exist.
5) If in case, you have been deceived with a fake ticket, report it to the NATB’s hotline at 1-630-510-4594 as soon as possible.

THE DON’TS:

1) Don’t use cash as scalpers would sell tickets that have already been scanned at the venue gate since entry is typically allowed only when a ticket is scanned for the first time. That’s the reason cash must not be the mode of payment.
2) Don’t buy tickets from unsecured websites. The NATB and its members are not even affiliated to Ticketmaster, Tickettron or any other primary sellers for venues and so they don’t encourage or criticize the owners of Ticket master and Tickettron and the people who do business with them. NATB is an independent self sustaining entity.
3) Don’t buy tickets from anyone who sells them in the street or outside the venue as full time scalpers will try to sell forged tickets few minutes before the show commences.
4) Don’t work with ticket scalpers who are unlicensed brokers

Please visit the NATB Website, where various facilities are offered to consumers who prefer doing business the secure way. One of the services apart from a complaint registry and the media centre is the ticket market place which comes under www.natb.org which deals with selling tickets directly from the members of the association, with consumer protection, confidence and a written guarantee. The ticket market place only charges possible sales taxes and shipping charges, with the original face value of the ticket. For further assistance, visit the website where your queries and complaints are gladly answered by its coordinators.

Close Bookmark and Share This Page

Save to Browser Favorites / Bookmarks